Shipping and Handling:

WG Wear ships Monday-Friday (excluding Federal holidays). Most orders are processed and shipped within two business days. Once your order has been shipped, you will receive a tracking notification email. Standard transit time is 5-7 business days (excluding Federal holidays).

Where do you ship to?

We ship to the continental United States, Alaska, Hawaii, and Puerto Rico. Higher shipping charges will occur for Alaska, Hawaii, and Puerto Rico.

Do you offer expedited shipping?

At this time, we do not offer an expedited shipping option during the checkout process. Should you need expedited shipping, please contact us before placing your order and we will try our best to accommodate your request.

Can multiple items in one order ship to multiple addresses?

At this time, we are not able to ship multi-item orders to multiple addresses. You will need to place an order for each address you would like to ship to.

Do you ship to APO/PO box addresses?

At this time we do not ship to APO/PO box addresses.

What if an item I want is out of stock?

Inventory availability is kept in real-time on our website. Our product collections are seasonal and each style/design will vary by collection; however, popular items may be restocked. Please contact us if an item you wish to purchase is out of stock and we will let you know if/when it will be restocked.

What is your return/refund policy?

WG Wear does not accept returns for refunds at this time, with certain exceptions (see blow).

Return/Refund Exceptions:

  • Item was damaged in transit.
  • Wrong item/size was sent.
  • Shipment was lost in transit.

Can I exchange my item for a different size?

Customers may exchange their item for a different size as long as certain criteria are met (see below).

Exchange Criteria:

  • Items must be sent back in like-new condition.
    • Laundered and/or heavily soiled/worn items will not be accepted.
  • Items must be returned with original packaging, tags, etc.
  • Items cannot be exchanged for a different style of item.
  • We do not accept exchanges for one size fits all items, such as: Socks, Adjustable Hats, and Bags.

How can I exchange my item(s) for a different size?

  • Contact us at wgwear@wondergrove.com to start your exchange.
  • Once approved, we will email you a pre-paid mailing label to return your item(s).
  • Please send back your items with all packaging, tags, etc that were originally sent with your item(s).
  • Please reuse the original shipping poly bag to send back your items.

How long do I have to exchange my product for a different size?

Exchange item(s) must be received by us within 30 days of the original ship date. Once we receive your exchange and deem item(s) meet our exchange criteria, we will ship out the new shipment. Item(s) returned for an exchange that do not meet our exchange criteria will be issued a refund minus the cost of return shipping and a 50% damaged goods fee.

Can I exchange my items in-store?

At this time we do not offer in-store exchanges as sizing and availability varies by store.

What if I want to exchange an item for a size no longer available?

In the event we cannot fulfill your exchange request, we will issue you a full refund once we receive the item(s) back. Refunds will be applied to the original payment method. You will receive a refund notification email once the refund has been initiated. Credit/Debit card processors/banking institutions vary in how long it takes to process your refund. If you have any issues after you received a refund notification email, please contact your credit/debit card processor/banking institution.

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